Privacy Policy

Gaines & Critzer, Ltd. respects your privacy. This policy describes how we collect, use, and protect information on gainescritzer.com and when you contact our agency.

Last updated: July 28, 2026

Information we collect

We may collect information you voluntarily provide, including:

• Name, email address, phone number, and ZIP code
• Insurance interests and comments submitted through our contact form
• Business-related details you choose to share when requesting a quote

We may also automatically collect limited technical data such as IP address, browser type, and pages visited, to operate and improve the website and for security purposes.

How we use information

We use the information we collect to:

• Respond to inquiries and provide insurance quotes or service
• Communicate with you about our products and services
• Maintain and improve our website and operations
• Comply with legal and regulatory obligations

Sharing of information

We do not sell your personal information. We may share information with insurance carriers, service providers, or other partners only as needed to serve your insurance needs, operate our business, or as required by law.

Cookies and analytics

Our site may use cookies or similar technologies and third-party analytics tools to understand site usage. You can control cookies through your browser settings.

Data security

We take reasonable steps to protect information submitted through our website. No method of transmission over the Internet is completely secure, so we cannot guarantee absolute security.

Third-party links

Our site may link to external resources. We are not responsible for the privacy practices of third-party websites.

Children’s privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13.

Your choices

You may contact us to update or correct information you have provided, or to ask questions about this policy.

Contact us

Gaines & Critzer, Ltd.
112 S. Providence Rd., Suite 206
Richmond, VA 23236
Phone: 804.330.8181
Email: info@gainescritzer.com

You may also use our contact form.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.